6.1 Web 2.0

In this chapter we learned how a company can utilize web 2.0 to help a company. The pillars of web 2.0 are: utilizing the web as a platform, harnessing collective intelligence, levering data, and implementing innovative web capabilities. Utilizing the web as the platform is to keep everyone on the same level. This encourages peer-to-peer technology which increases the sites down load speed this can be helpful to our company. Harnessing collective intelligence will give us the ability to understand our customers better and they will feel like part of the company in a way. Levering data is to get data on our customers by where they go on our site so we can more carefully cater our advertising g toward them. Also implementing innovative web technologies is how we will constantly monitor and upgrade our system. This will help us maintain our company profile.

7.1

In this Unit we discussed security features for computers. This diagram represents how encryption works. The first step in encrypting a message is that the sender creates a document to be sent to the receiver. The next step is the sender uses the receiver's public key to encrypt a message. The next step in the process is that the receiver uses his/her private key to decrypt the message. Lastly the receiver can read and/or print the decrypted message. All in all our company could use this system to send messages to each other with less threat of outside intrusion. (Part B)

(Part A): As a puppy daycare we have to be aware of possible threats to our security. One possible threat would be that we have a lot of dogs running around and one could possibly run over a open computer while its user was distracted and delete all our data. To solve this threat I suggest we implement a backup system somewhere that's not at the puppy daycare. Another threat that could happen to our computer system would be our employees increasing their salaries intentionally. We will solve this problem by having the employees limited on their user accounts. Another possible threat would be someone hacking their way into our system and stealing our customers credit card information. To solve this problem we will put up several firewalls and a auto detection system if some unknown source is hacking into our system. Another possible threat could be the possablity of viruses getting into our system. Another possible threat that could possibly concern us is the likely hood of a natural disaster. We should back it up on a off site server location.

5.2 B2b Electronic Commerce

We use the internet in our company so that other companies that help us work can communicate and work with us. We need to do this in the most secure way possible. So we have them log in through our VPN so we can access each others servers on a secure private network.

5.1 Critique Your Competitor's E-Commerce Website

Me and my group choose to rate a competitor's website: www.puppydaycare.com
1. Website should offer something unique- 2/5 (cute puppy photos)
2. Website should be aesthetically pleasing- 1/5 (very boring not much to look at)
3 Website should be easy to use and fast- 2/5 (pages load quickly but hard to find what you need)
4.Website should motivate people to come back- 1/5 (i wasn't motivated at all the place they have looked dirty)
5.Website should advertise online- 1/5 (hard to find)
6.Website should give the ability to be learned form- 1/5 (Nothing for them to learn form most likely)

4.4 Entity Relationship Diagram

This diagram represents a Version of a entity relationship diagram. It shows this through Invoice that has such features as customers key, product code, date, etc.
We also see the Customer section on this Entity relationship diagram. Customers are instrumental to a company's success so this particular company focused in on inserting their customers basic info into their system.
Which we can then relate customer to product by seeing what that particular customer purchased in the past giving that company the ability to relate through a type of key system.

4.2 - Packet Switching Technology

This image is a example of packet switching technology. To make this technology run correctly you first need a router to send requests and receive information. SO the client requests information from a server then that information is directed back towards the users IP address. The IP datagram is needed for servers to send the requested data in packets along a concurrent data transmission. The TCP must organize and check and make sure the information is correct and all together. Then the IP sends the information in using packet-switching technology.

4.1 IFS H/W Infrastructure

In this diagram we can see that someone is using the input technology of a keyboard and mouse to type in the word HELLO. This word is then sent through processing technologies to be transformed into machine language according to the ASCII code. This information is put into the CPU where the control unit schedules it for delivery to the designated area. This information is binary code which is made up of bits and bytes. The ALU component of the CPU takes over to make the correct calculations in decoding this particular message. Then this information shows up at the receiver using whatever there particular output technology would be. This whole flow is thanks to the system unit which is what this entire process is.

3.2 The Selling Of Our Idea

Faith, fear, and fact have played a major roll in how we convinced our contractors to incorporate the new technologies that we now use in our panther puppy daycare. We used faith by showing that if they used our transaction processing system they would be able to obtain positive moral improvement and most importantly increased revenue. We used fear by explaining to them that if they did not implement the customer relationship system there customer moral would fall and that eventually this would lead to little to no customers and would eventually lead to bankruptcy. We also used the aspect of fact to convince the contractors of Panther puppy day care by showing them the benefit analysis chart. With this we could show them with real numbers that if the implemented our management supply system that we could assure that they see a 20% increase in sales by the end of the year.

3.1 Value Chain

This is the value chain for our cute and delicious panther puppy daycare. We first need to organize ourselves by deciding how were getting our supplies and what supplies we are going to purchase. A great information system that would help us achieve this goal would be a supply chain management system.

Secondly we would need to make sure we can keep record of all the owners and puppies we are taking care of. For this particular issue we plan to set up a customer relationship management system.

The next objective we would have to achieve would be actually taking care of our customers cute little puppies. We would most likely achieve this most simply with a functional area information system.
Then finally we would have to make the customer pay for the services there puppy received while in our care. For this we would use a transaction processing system to achieve this with the least amount of errors.

Many different computer information systems play a major roll in our business to be the success it is today. We look forward to the continued technical support of our staff and all the technology we have brought on board.

2.2 Automobile Industry

Article Summary: An idea of a "world car" is proposed but through the article the author explains the barriers necessary to get over before we can create a world car.  The author also goes into explanation about how the world market has affected the automotive industry in the world today. 

Questions:

1. Globalization 3.0 is fueling a change in the automotive market by opening up markets for which car can sell. Also it gives companies the opportunity to ship their companies to other countries through off-shoring which helps them expand their marketing ability.

2. Cultural differences make it very difficult to create such a thing as a "world car". For example other countries drive on the left side where in the United States we drive on the right. Also in America we tend to want bigger car; where in Europe they enjoy smaller more compact vehicles. 

2.1 Globalization Triggers

Flickr is a photo sharing site that offers many different services to its user. Flickr gives the user an opportunity to tag there photos "folksonomy". The users can also rate photos. This gives higher ranked photos an opportunity to have your photo posted up for more people to see. \

The first enabler i came to notice was the enabler of off shoring. Flickr uses off shoring because it was created in Canada and is available to users in the USA. 

The second enabler would be uploading which is when one person puts information up for everyone to see and access. Flickr for example uses uploading when someone puts up a photo they can set so other people can see the photo.

The third enabler is in-forming. In-forming is a search engine. Some example of in-forming would be ask.com, Google, or yahoo. Flickr uses in-forming by having a search engine in their site for users to use to find photos concerning a particular subject.

1.3 Orgnization Chart for CIS Department

Choice of the 3 most important jobs:
 If I had to choose three jobs for my company I would want a CIO so I have someone over looking the entire and managing the entire system. I would also want a Business Analyst so they could advertise my system to the customers and increase sales. Lastly I would want a computer programmer to program our system and to maintain all our information. These job functions will be vital in our creation of a more technical company.

1.2 Data Explanantion

1.Customer

Customer ID
John06301992 - > John 06/30/1992 - > relate to name, date of birth(DOB) - > apply to services used and products purchased
Data - > Information - > Knowledge - > Wisdom

Customers that are put into our system need an Id to be identified in our system. When they are first entered into the system they are nothing but numbers and letters to us. Then we must format this information so that we can understand the data in the system; we are doing this by translating it to customer's name then DOB this will represent how we turn it into knowledge. Finally the the customer ID can be used to give our pet trainers and care givers detailed information about their customers such as what services the customer is most likely going to purchase and other important information vital to our growing business.

2. Service (Puppy Daycare)

Daycare ID
Daycare1292010 - > Daycare 12/9/2010 - > name of service, date of when service was last given - > apply to sale records and customers records

Every time we daycare a new puppy it will be recorded in our database with an ID. This ID n umber has no meaning until we format this data into something we can understand. We will format this data by name of service and by date of when the customer last used this service. Then we can use this information to tailor our service to better please the customer by seeing what the customer prefers for their pet while their away and see what extra services they take advantage of.

3. Event (Puppy Daycare Sale)
0615201115 -> 06/15/2011-15% - > relate to date and percent saved from sale - >apply to daycare sales and business records

Each sale is given an ID to be represented in our database. These numbers have no meaning until they are formatted for human understanding. Then we will relate this information into other data about the sale, such as: the date of the sale and the percentage saved on daycare from the sale. This information can be used to tell us the success of our sale and also when best to have sales to increase our number of customers.

1.1 Puppy Daycare Description

Our company is a puppy daycare service located in the historic downtown Roanoke, Virginia. We give temporary housing to pets that need taking care of as their owners travel to other locations, also we offer special services such as: washing, trimming, checkup, etc. for a small extra fee. We are trying to upgrade our customer information system to better serve our customers in the future and to help with advertisement to said customers.