5.2 B2b Electronic Commerce

We use the internet in our company so that other companies that help us work can communicate and work with us. We need to do this in the most secure way possible. So we have them log in through our VPN so we can access each others servers on a secure private network.

5.1 Critique Your Competitor's E-Commerce Website

Me and my group choose to rate a competitor's website: www.puppydaycare.com
1. Website should offer something unique- 2/5 (cute puppy photos)
2. Website should be aesthetically pleasing- 1/5 (very boring not much to look at)
3 Website should be easy to use and fast- 2/5 (pages load quickly but hard to find what you need)
4.Website should motivate people to come back- 1/5 (i wasn't motivated at all the place they have looked dirty)
5.Website should advertise online- 1/5 (hard to find)
6.Website should give the ability to be learned form- 1/5 (Nothing for them to learn form most likely)

4.4 Entity Relationship Diagram

This diagram represents a Version of a entity relationship diagram. It shows this through Invoice that has such features as customers key, product code, date, etc.
We also see the Customer section on this Entity relationship diagram. Customers are instrumental to a company's success so this particular company focused in on inserting their customers basic info into their system.
Which we can then relate customer to product by seeing what that particular customer purchased in the past giving that company the ability to relate through a type of key system.

4.2 - Packet Switching Technology

This image is a example of packet switching technology. To make this technology run correctly you first need a router to send requests and receive information. SO the client requests information from a server then that information is directed back towards the users IP address. The IP datagram is needed for servers to send the requested data in packets along a concurrent data transmission. The TCP must organize and check and make sure the information is correct and all together. Then the IP sends the information in using packet-switching technology.

4.1 IFS H/W Infrastructure

In this diagram we can see that someone is using the input technology of a keyboard and mouse to type in the word HELLO. This word is then sent through processing technologies to be transformed into machine language according to the ASCII code. This information is put into the CPU where the control unit schedules it for delivery to the designated area. This information is binary code which is made up of bits and bytes. The ALU component of the CPU takes over to make the correct calculations in decoding this particular message. Then this information shows up at the receiver using whatever there particular output technology would be. This whole flow is thanks to the system unit which is what this entire process is.

3.2 The Selling Of Our Idea

Faith, fear, and fact have played a major roll in how we convinced our contractors to incorporate the new technologies that we now use in our panther puppy daycare. We used faith by showing that if they used our transaction processing system they would be able to obtain positive moral improvement and most importantly increased revenue. We used fear by explaining to them that if they did not implement the customer relationship system there customer moral would fall and that eventually this would lead to little to no customers and would eventually lead to bankruptcy. We also used the aspect of fact to convince the contractors of Panther puppy day care by showing them the benefit analysis chart. With this we could show them with real numbers that if the implemented our management supply system that we could assure that they see a 20% increase in sales by the end of the year.

3.1 Value Chain

This is the value chain for our cute and delicious panther puppy daycare. We first need to organize ourselves by deciding how were getting our supplies and what supplies we are going to purchase. A great information system that would help us achieve this goal would be a supply chain management system.

Secondly we would need to make sure we can keep record of all the owners and puppies we are taking care of. For this particular issue we plan to set up a customer relationship management system.

The next objective we would have to achieve would be actually taking care of our customers cute little puppies. We would most likely achieve this most simply with a functional area information system.
Then finally we would have to make the customer pay for the services there puppy received while in our care. For this we would use a transaction processing system to achieve this with the least amount of errors.

Many different computer information systems play a major roll in our business to be the success it is today. We look forward to the continued technical support of our staff and all the technology we have brought on board.